This policy explains how Black & Decker handles information submitted through product, service, dealer and support inquiry forms on this website.
We may collect your name, email, phone, company, country, product interest and message content when you request information. We may also receive search terms or basic site interaction information needed to operate the website.
Information is used to answer inquiries, route product and dealer requests, clarify service needs, improve website content and maintain responsible business communication.
We do not sell submitted inquiry data. We may share relevant details with authorized support contacts or service providers when needed to respond to your request.
You can ask us to update or remove inquiry details by contacting us through the website. Some information may be retained where required for legitimate business records.